On December 4th, 2017, Grand Capital and FinaCom decided to prolong their partnership as a result of the annual certification procedure. Grand Capital became a member of FinaCom, a dispute resolution commission for the participants of Forex market, in January 2016.
Learn here what it means for the company and our clients.
What is FinaCom
FinaCom, or Financial Commission, is an independent international dispute resolution committee dedicated to Forex market. FinaCom investigates the claims of traders and brokers and acts as a neutral party in the disputes. The board consists of industry professionals who study the information provided by both parties and make a ruling based on evidence.
Why it’s important for us
Financial Commission unites the brokers that place value on industry transparency and their business reputation, making the quality of their services the top priority. By joining Financial Commission brokers confirm that they are ready to uphold the accepted standards.
Why it’s important for our clients
Membership in Financial Commission is designed to provide an honest and open dialogue. The clients of a member company receive access to unbiased arbitration and an opportunity to protect their interests. In case of any disputes, the clients can always appeal to FinaCom experts. They will look into the case and resolve the dispute.
Grand Capital team
OnsaFX, a regulated, global & zero-commission broker, is strengthening its presence in Africa by preparing to enter the Ghanaian market.