Winter Holiday Schedule Update 2023: Octa Customer Service and CTP Team

26 December 2023

As the winter holiday season of 2023 draws near, we at Octa are excited to share the updated schedules for our Customer Service and CTP teams. Our aim is to ensure uninterrupted service during the festive period, while also prioritizing the well-being of our dedicated staff. We recognize that these temporary adjustments may cause some inconvenience, and we sincerely apologize for any resultant disruptions. Our objective is to strike a balance between providing seamless service and supporting our team’s well-being during this festive period.

Customer Service Operations: Adjusted Timings

CTP Team’s Holiday Schedule

Operational Pause Duration

There will be a brief 12-hour operational pause due to these schedule changes. This planned break is intended to minimize service disruptions while also respecting our team members' holiday celebrations. Your understanding and cooperation are greatly appreciated during this time. We are committed to maintaining the quality and reliability of our services. As your trusted broker, we thank you for choosing Octa and wish you a joyous and prosperous holiday season!

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